Effective Date:1/1/2017
Magical Retreats and Adventure (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website https://magicalretreatsadventures.com
and when you use our services.
1. Information We Collect
-Personal Information:When you book a safari tour, subscribe to our newsletter, or contact us through our Site, we may collect personal information that you provide voluntarily. This may include your name, email address, phone number, payment information, and any other details you provide.
– **Usage Data:** We may collect information about your visit to our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
– **Cookies and Tracking Technologies:** We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
**2. How We Use Your Information**
We use the information we collect for the following purposes:
– **Service Delivery:** To process and manage your bookings, respond to your inquiries, and provide you with information about our tours and services.
– **Improvement of Services:** To analyze usage patterns, improve our Site, and enhance the quality of our services.
– **Marketing and Communication:** To send you promotional materials, newsletters, and updates about our tours and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the emails we send.
– **Customer Support:** To provide you with customer support and address any issues or concerns you may have.
**3. Sharing Your Information**
We do not sell or rent your personal information to third parties. However, we may share your information with:
– **Service Providers:** Third-party vendors who assist us in operating our Site, processing payments, and delivering services. These providers are contractually obligated to protect your information and use it only for the purposes for which we have engaged them.
– **Legal Requirements:** If required by law or in response to legal processes, we may disclose your information to comply with legal obligations or to protect our rights and the safety of our users.
**4. Data Security**
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information to the best of our abilities.
**5. Your Rights and Choices**
– **Access and Correction:** You have the right to access and update your personal information. You can request access to the information we hold about you and make corrections if necessary.
– **Opt-Out:** You can opt out of receiving promotional communications from us by following the instructions in the emails we send. Please note that you may still receive transactional communications related to your bookings.
**6. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. Your continued use of our Site following any changes constitutes your acceptance of the revised Privacy Policy.
**7. Contact Us**
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
**Magical Retreats and Adventure**
Email: info@magicalretreatsadventures.com
Phone: +254780802424
Address: Location: Utalii House, Utalii Lane
P.O. Box 29842 – 00100 Nairobi
Nairobi , Kenya